Shipping Policy
Please review our shipping terms carefully before placing an order with Chatniwala.
At Chatniwala, we aim to process and deliver your orders quickly and safely across India. This Shipping Policy explains our delivery timelines, charges, and conditions.
1. Shipping Territory
We ship across India.
2. Processing Time
Orders are processed within 1–2 business days (excluding weekends & holidays).
3. Delivery Timeline
- Metro: 2–4 business days
- Non-metro: 4–7 business days
4. Shipping Charges
Shipping charges are calculated at checkout. Promotional free shipping may apply from time to time.
5. Risk Transfer
Risk passes to the customer upon delivery.
6. Delays
We are not liable for delays caused by:
- Courier partners
- Natural events
- Government restrictions
Delivery timelines are estimated and may vary due to circumstances beyond our control.
7. Failed Delivery
If delivery fails due to incorrect address or customer unavailability:
Re-delivery may incur additional charges.